- What currency are your products priced at?
All of my products are priced in EUR (€)
- Where is my order arriving from?
I ship from Florence, Italy!
Why aren't orders tracked?
To avoid you too high shipping costs, I prefer not to include tracking.
When will you restock [insert product here]?
You can be updated on restocks and new entries on my Instagram.
How long will it take for my order to arrive?
Please check out my shipping information.
It's past the waiting time for my order and it's still not here.
If your order isn't arrived yet, it may be stuck in customs, lost, or returned due to address issues. In that case, please email me! (I trust that it isn't just a matter of one day delay :'D)
My order arrived damaged.
Really sorry to hear that! Sometimes it can happen with postal services.
Please email me so that we can work something out.
I don't like the pricing / I'd like to have a discount on my order.
Please note that all the prices are calculated on the basis of my producion costs and a minimum gain for me. Moreover, some products are already on sale compared to my usual prices at comicons.
I may occasionally drop momentary discounts, so stay updated.